Missing calls is part of the learning curve of doing business. Many new business owners feel that missing a few calls is not a big deal; “If it’s something important, they’ll leave a voicemail and I’ll get back to them.” Missing calls is inevitable if you’re doing business solo (unless you’re working with a virtual receptionist!), and if you do

You know the general reasons customers call your business – what are your hours? How does that product work? Why isn’t my product working like you said it would? But why does a customer choose to use the phone to communicate when there are other options available to them? While technology advances and online communication increases, the phone still remains