Power Your Business
All the tips and resources you need to improve your service and grow your business—in one place.
What is an answering service?
According to research, four out of five clients that receive first-rate service from your business will return and refer you to others. But what happens when your company struggles to meet customer demands and cannot manage communication effectively? You need to hire an answering service. In simple terms, an answering service is a third-party company that takes over calls on
June 30, 2021
Top 10 reasons to hire a Virtual Assistant for Salons
Do you feel overwhelmed whenever you think of going to your salon? Are you always on the move trying to handle various tasks concerning your salon? You are not alone. Many salon owners struggle to handle every aspect of their business, leading to burnout. Fortunately, you can hire virtual assistants for salons to help with the day-to-day management of your
June 23, 2021
Advantages of Hiring a Virtual Medical Assistant
Most medical professionals are usually extremely busy with their work schedule requiring them to be highly organized. But, even the most organized person needs help at one time or another to ensure everything goes as planned. Luckily, healthcare practitioners can hire a virtual medical assistant to take part of the workload off their hands. What is a Virtual Medical Assistant?
June 16, 2021
Virtual Receptionist Service
Customers are the lifeline of any business and need to feel valued at all times. One of the best ways for a company to show they care is by offering excellent customer service regardless of their nature of business. If your customers normally reach out by phone, you need to have someone operating the phone lines 24/7. Typically, you would
June 9, 2021
What’s the best answering service for small business
A competent telephone system is essential for a growing small business. It enables clients to get in touch with an organization and allows co-workers to communicate effectively. In some cases, a company may outsource customer phone calls and inquiries to a third party and hire the best answering service for small business. What is an answering service? Simply put, an
June 2, 2021
Call handling skills
Effective communication is vital for any business that seeks to dominate its industry. The ability to reach customers on the phone provides an opportunity to interact with them faster and offer personalized service. For this reason, many businesses are investing in proper call handling techniques for the benefit of their clients. What is call handling? Call handling is the overall
May 26, 2021
What is VoIP
Technology is taking over communication, with most businesses looking for the most effective way to do so. One of the communication systems that has become popular with organizations and individuals over time is VoIP. So what is VoIP? Voice Over Internet Protocol (VoIP) is a phone system that allows users to make and receive calls over the internet. How does
May 19, 2021
VoIP advantages and disadvantages
Communication between people and organizations has evolved, with many embracing technology to make it much easier. Traditional telephony has not been left behind, with many switching to VoIP technology to make phone calls. What is VoIP VoIP, which stands for Voice Over Internet Protocol, is a popular way of making phone calls using a voice-over IP, computer, and headset connected
April 2, 2021
How Entrepreneurs Can Use the Illusion of Scarcity to Sell More
The study of psychology has told us a lot about business and economics. One thing it’s taught us? Entrepreneurs can apply the illusion of scarcity to appeal to their customers and increase their desire for products and services – to put it briefly, entrepreneurs can use the illusion of scarcity to sell more. There’s a right way and a wrong
March 25, 2021
What is Call Tracking for Small Business & How Does it Work?
How important are phone calls and offline analytics to your small business? As technology advances and we adopt new ways to connect with customers, gathering offline analytics might not seem like an essential part of your marketing efforts. But any business that receives phone calls from customers should be tracking and analyzing those calls and the campaigns that drive them–after
March 25, 2021