Call Forwarding Instruction Manual


AT&T

  • Dial *72 or 72# and listen for dial tone
  • Enter the area code and number you want to forward your call to
  • Wait for the confirmation tone; after the tone the system will automatically place a call to the number. Once the forward to party answers the call the feature is activated.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

VERIZON

  • Dial *72
  • Enter the area code and number you want to forward your call to
  • Wait for the confirmation tone; after the tone the system will automatically place a call to the number. Once the forward to party answers the call the feature is activated.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

CENTURY LINK

  • Dial *72 or 72# and listen for dial tone
  • Listen for the stutter dial tone followed by a regular dial tone
  • Enter the area code and number you want to forward your call to and the system will automatically place a call to the number. Once the forward to party answers the call the feature is activated

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

SPRINT

  • To activate call forwarding, at the dial tone, dial *72.
  • Immediately enter the 10-digit forwarding number.
    • After the confirmation tone is heard, hang up the phone.
  • Call forwarding is now activated.
    • To deactivate call forwarding, from the dial tone, dial *720.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

FAIRPOINT COMMUNICATIONS

  • Dial the number you want the calls to forward to, if no one answers dial the number again and listen for the stutter tone
  • Hang up the call and dial *72 to now activate the forwarding
  • Listen for the Stutter tone and then hang up

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

FRONTIER

  • Pick up the line and listen for the dial tone
  • Dial 72, when you hear the second dial tone enter the number you wish your calls to forward to
  • Once the line is picked up this activates the forwarding
  • You will get a confirmation tone to indicate forwarding is successful.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

AT&T

  • Dial **21*, followed by the 10-digit number you wish to forward the calls to, then dial #.
  • Push the Call, Send, Talk, or Receiver icon.
  • Your wireless phone displays a confirmation message when Call Fowarding activates.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

VERIZON

  • Dial *72
  • Dial the number you wish your calls to forward to
  • Press the call button and wait for the confirmation tone or message

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

T-MOBILE

  • From the home screen select menu and scroll to settings
  • Select call forwarding and select voice calls
  • Select all voice calls and then select activate
  • Choose “Forward to another number “
  • Select new number, enter the number you wish to forward to
  • Select options then Done. Select OK

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

SPRINT

Option 1 No answer call forwarding (free on the Sprint Phone Connect plan)

  • Dial *73 and the number you wish to forward to.
  • To disable the feature dial *730

 Option 2 Busy call forwarding (free on the Sprint Phone Connect plan)

  • Dial *74 and the number you wish to forward to.
  • To disable this dial *740

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

US CELLULAR

  • Dial *72 and the 10-digit number you wish to forward to and hit SEND

All calls forwarded are billed at the outgoing minute rate, if call forwarding is used while roaming, additional charges will incur.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

GOOGLE VOICE

(It is appreciated you call in to coordinate the verification call with Conversational)

  • Go to Google Voice and at the top right of the window click on the gear icon
  • Select settings
  • Click add another phone, enter the name for the phone / the number and select the phone type
  • Click save
  • A verify your phone POP UP will appear with a verification code
  • Click connect and Google Voice will call the number you are verifying
  • When prompted enter the verification code to complete the process.

Google Voice offers many versions to their software so these are just a standard guide and some settings may vary between versions.

GRASSHOPPER

  • Go to your extensions tab and choose which extension to set up for.
  • Once you have the extension added you can set up call forwarding.
  • Click add a forwarding number to add the number you wish the calls to forward to.
  • Next you will see the options
    • Ensure call announce and asking for caller’s name is NOT SELECTED
  • Continue and click add this number.

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

RING CENTRAL

  • By default, each extension has a 3 pre-labelled forwarding number slots for the users non Ringcentral work /home or Mobile numbers
  • Enter the forwarding number in the selected spot and enable it by turning the Active switch on
  • Set the Ring duration to maximum and click save

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~

VONAGE

  • Dial *72 from your Vonage phone and listen for the prompt
  • Enter the 10-digit forwarding number
  • Press 1 to confirm and 2 to enter another number

~ If you encounter difficulties please reach out to your carrier to ensure your forwarding is enabled with your phone services ~