Our clients come to us because they want to grow their business faster and freeing themselves of calls can save them time and money with Conversational. However, they need to know what calls they are getting and assured that those calls are being followed up by their in-house team and personnel.
For this reason, we have designed an online portal which can give you a bird’s eye view of every call your virtual receptionist receives and to whom in your business that call was patched or was provided a message for call back. We even take that a step further and show you reporting on how many appointments were scheduled, or how many callers were inquiring about your services and everything else that falls in between.
The benefits of complete client reporting are endless, and we make it easy for you.
It’s easy to use our complete client reporting!
Simply login to the online portal and see today’s, yesterday’s, last week’s, last month’s or even your full year’s calls with just a simple click. What’s even better is you can also see your team’s messages which allows you to follow up on the sales leads they are receiving or issues your support department are facing and know their volume of work.
Another fantastic feature our clients made us strive for is allowing you and your colleagues to set their availability through the online portal. When a busy lawyer is in court, or a surgeon is in the OR they cannot be interrupted to accept that call from our receptionists. Through our online portal you can select from predesignated options to alert your receptionists instantly of your availability and how those calls should be handled while you’re away.
You can even set this for your colleagues and entire company directory. But wait, why should you manage their day? Simply allow each personnel their own portal login where they can view only their messages and set their own availability as well.
Being on the go has never been simpler. Ask our Conversational members today how the online portal can help your business and we will get you started on managing your account with ease.
Toll Free: 855-933-3826