How can a virtual dental receptionist help?
With the busy days of a dental office, it’s hard for a dental assistant or a dentist to answer the phones all day long. Having an assistant that has to handle multiple tasks could lead to missed phone calls, which could cost the office money. With a virtual receptionist, you’ll never miss a phone call again.
A few of the many benefits of using a virtual receptionist include:
- Lower cost compared to an in-house receptionist
- More productivity
- More time
- Better customer service
- Constant availability
- And many more!
What can a virtual receptionist do for you?
You don’t have to pay a salary or an hourly wage just to have someone answer your calls. Instead, you can pay per minute with a virtual receptionist from Conversational. This will not only save you money, but will also provide somebody that is constantly available during your business hours.
With a virtual receptionist taking care of your phone calls, you will gain time for other tasks. Your staff will be more productive because they won’t get stuck on the phone for hours throughout the day and you won’t have to worry about missing any calls when they take breaks.
Our receptionists are call center industry veterans and provide a very pleasant experience for your customers. You’ll see more customer satisfaction and less missed calls when you hire a virtual receptionist.
Why choose a virtual dental receptionist for your office?
Not only will you gain all the benefits listed above, but you will also protect your business from losing patients. If a patient calls with a question or calls to schedule an appointment, you cannot miss that call. If you do, they may switch to another dental office.
This could not only cost you the business of this one patient, but also all the people they may tell about this poor experience.
A virtual receptionist will protect you from missed calls. You don’t have to use them all day long, but when employees take breaks or you don’t have anyone available to answer the phones, you can use your virtual receptionist to fill the void. This will protect you from letting down a patient needing an answer or an appointment.