North American Based Service

Kentucky Answering Service Information

On the hunt for a cost-effective answering service? We’re a five-star rated company that serves clients throughout the United States, and many of our happy clients are located right in the Bluegrass state.

What makes Conversational’s call answering service so popular? We’re happy you asked – here’s what makes us stand out from the rest.

To put it simply, we’re efficient, full of additional features other providers don’t offer, very cost-effective, and easy to start using. We also have the lowest start up cost among answering service providers: $0.00 for your first month!

Cost-effective. Conversational is one of the most cost-effective answering services in Kentucky and nationwide. Unlike some providers, we don’t schedule annual price increases, so the price you see when you sign up is the price you’ll pay. There is no setup fee when you use our answering service, and once you shop around, you’ll find that other providers charge an average of $125 for a setup fee. We appreciate transparency, and we know you do, too, so we don’t tack on hidden fees and charges to your monthly bill. You pay only for the plan you’ve selected.

Efficient. During our years of operation, we’ve developed a positive reputation among small business owners. That reputation is built on our efficiency, reliability, and ability to provide helpful solutions to our clients. If there’s an issue, we’ll fix it immediately. We don’t dally around. You can get in touch with us via email, live chat, or phone call anytime you need us. We value efficiency as much as you do because we know efficiency makes a business run smoothly.

Month-long free trial. Other answering service providers advertise a ‘money back guarantee’ or a one- or two-week free trial. Not Conversational. We don’t think 1-2 weeks gives you enough time to get a feel for the service. How can a new sign-up know if an answering service is right for them without a solid opportunity to try it out? We offer a full 30 Day trial to all of our new sign-ups because we believe in the power of the test drive. There’s no obligation to sign up after the trial period ends, and you can cancel, downgrade, or upgrade your plan anytime you like. We just want the chance to show you what our service is capable of!

Tons of features, free. Each one of our answering service features you’ll read about below are included in all 3 of our answering service plans: The Entrepreneur, Business, and Corporate plans. You won’t miss out on useful features simply because you’ve selected a cheaper plan. The only difference between our plans are the number of minutes offered per month. Find more information on our answering service features and pricing here.

Answering Service Features

We’re always adding great, new features to this list! Here are the free features you’ll be able to take advantage of with any of our answering plans and even with our 30 Day free trial:

  • Live Call Answering
  • General Inquiries and Basic Customer Service
  • Advanced Call Screening
  • Customized Call Handling
  • Set Temporary Call Instructions
  • Voicemail Messages Delivered by Email
  • Messages to Email or App
  • Live Call Transferring
  • Customized Greeting
  • Customized Hold Music or Informational Recordings
  • Free Local Phone Number
  • Free Event/Sales Promotion
  • Unlimited Talk Time After Transfer
  • Monthly Minutes Used Report
  • Ability to Cancel, Upgrade, or Downgrade Your Plan Anytime
  • 30 Day free trial with 1,000 minutes included

How’s that for great value? Other providers limit the features they’ll include with their cheaper plans, but we offer every feature we have in all 3 of our plans. We don’t think you should receive fewer features simply because you use fewer minutes each month!


Conversational’s answering service is available throughout the state of Kentucky and anywhere in the United States. There’s no location that is too rural to be serviced by us! As long as you have an internet connection or an existing phone number, you can use our answering service.

Our Kentucky answering service is available from:

  • Monday – Friday, 7:00 am – 8:00 pm (EST)

Any call that comes to your line during these hours will be handled by our professional team of answering specialists. You can turn our service on full time, part time, during specific hours only, or as a backup solution. It’s up to you!


Your first month with Conversational is always free. Not “obligated-to-sign-up-if-you-use-our-free-trial” free, but truly, completely, absolutely FREE. That’s how confident we are that you’ll enjoy our service. If you decide to sign up for a paid plan when your free trial period ends, you’ll be able to choose from the following options:

  • Entrepreneur plan– 100 minutes, all features included, $159/month
  • Business plan– 200 minutes, all features included, $309/month
  • Corporate plan – 500 minutes, all features included, $699/month

There is NO setup fee (typically $125 with other providers) when you use Conversational. We don’t charge any hidden fees. Your first month is always free, and you’ll pay only the flat cost of the paid plan you select after that.

Check out some of the great reviews we’re received from our wonderful clientele!

Lynne of Louisville, KY
Original review: Jan. 5, 2018
“I was first with Ruby but for the cost difference, I went with Conversational and had them take my calls. Conversational has been a good service that frees up my time, and if I have an issue, I call them and they fix it right away. I would tell my friends to give Conversational a try and see if Conversational is who they want to represent their company.”

Paul of Shelby Township, MI
Original review: Jan. 29, 2018
If somebody had asked me specifically about a service like what Conversational offers, I’d recommend them. Before, I was missing calls. I got rid of my office staff. Without having an office staff, it was hard to not miss important calls so I opted to partner with Conversational. Their representatives have all been good. They are straightforward in our interactions. I did some checking with their competitors and their pricing was better as well.”

Are you Ready to Start Your Free 30 Day Trial?

You can sign up for your free, no-obligation 30 day trial now. We can have your account up and running in just a few hours in most cases! Your free trial includes 30 days, 1,000 minutes that can be used on inbound or outbound calls, all of our features, and the option to cancel, downgrade, or upgrade your plan at any time. We would be overjoyed to be part of your team. Click the button to sign up for your free trial now!

Get Started