North American Based Service

Answering Service Features

The following answering service features are included free with every plan we offer:

  • Live Call Answering
  • General Inquiries and Basic Customer Service
  • Advanced Call Screening
  • Customized Call Handling
  • Set Temporary Call Instructions
  • Voicemail Messages Delivered by Email
  • Messages to Email or App
  • Live Call Transferring
  • Customized Greeting
  • Customized Hold Music or Informational Recordings
  • Free Local Phone Number
  • Free Event/Sales Promotion
  • Unlimited Talk Time After Transfer
  • Monthly Minutes Used Report
  • Ability to Cancel, Upgrade, or Downgrade Your Plan Anytime
  • 30 Day free trial with 1,000 minutes included


You won’t miss out on the above-listed features just because you’ve selected a cheaper plan. You can find more information on our answering service features and pricing here.

Giving you More Options

Our answering service is all about giving you, the business owner, options to customize and even personalize your business. Our goal is to handle your callers so seamlessly they’ll assume we’re in the office with you. In order to act like your business, we enable you customize and control as many factors of our answering service as possible. Here are a few examples:


  • Get a free local number or keep your own
  • Set the hours that we’ll be handling your calls
  • Upgrade or downgrade your plan monthly based on the minutes you’ve used
  • Have us recite a custom greeting to your callers or use a script
  • Use our service full-time, part-time, or just for backup
  • Give different call handling instructions based on the caller’s identity
  • Ask our team to promote a deal or special to your callers
  • Receive messages via secure text message or email


We give you more options, so our service can best fit your business. If you have questions about a feature, please get in touch so we can help.


We offer some of the most competitive prices in the state and nationwide. All of our answering service plans come with a full 30 Day free trial, so your first month is always free. If you decide to sign up after your free trial, you’ll be able to choose from any of our 3 plans:

  • Entrepreneur plan – 100 minutes, all features included, $159/month
  • Business plan – 200 minutes, all features included, $309/month
  • Corporate plan – 500 minutes, all features included, $699/month

Ready to sign up? Skip ahead to our free trial sign-up page.


Don’t take our word for it. Here’s just a small sample of recent reviews from our clients!

Julianna of Sheridan, WY
Original review: Sept. 14, 2018
“When I couldn’t answer the phones, we needed somebody to be able to do my job, which is to learn the product line on my website and be able to answer any questions and do follow-up without me. So, we got Conversational Receptionists’ service. At first, I really didn’t know how they worked, but we used them for all the calls and follow-ups. Initially, we heard about Conversational in 2016 and we liked them because they are in Canada and our customers in the US really liked it. Conversational could understand our customers and their mindset.”

Elizabeth of Marietta, GA
Original review: May 24, 2018
“Conversational advertised that all of their receptionists are North American. Because we want our clients to feel like we are right here in the office, it’s really important that it sounded like somebody was from our part of the country, and that’s one of the reasons why I went with Conversational. Having them is helping us to make it seem like our office is open for longer than it is. We are in and out a lot and I don’t want clients to feel like we’re closing down when we’re not on the phone. Anytime I need something changed, I’ve been able to send an email to them and they respond within an hour or so, and they immediately change the account. They’re really responsive.”


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