North American Based Service

New York Answering Service Information

The New York answering service we provide is simple to use, priced lower than the industry average, and focused on efficiency.  Here is some more information about Conversational.

Simplicity. Sign up and we’ll assign you a free local telephone number or start forwarding the calls from your existing number. The number is yours to keep even if you cancel your plan or free trial. Most clients are on-boarded and using the service within just a few hours of sign-up. When you’ve got our answering service switched on (we’ll show you how to do this), the calls made to your phone number come to us. We’ll initially handle the calls and according to your call handling instructions, we’ll either take a message, give a scripted response, or transfer the call to you. We keep it simple, so you can focus on your business, not your phone.

Efficiency. Since we’ve been in business, we’ve managed to develop a great relationship with our clients – long-term and short-term. That’s because our clients know we value efficiency and reliability. We stake our reputation on our ability to provide the right solutions for our clients. If there’s an issue, we’ll fix it immediately. When we handle your calls, we don’t linger on the phone and drain your minutes. We are prompt, reliable, and efficient. Efficiency is what makes a business run smoothly!

Month-long free trial. Other New York answering service providers offer only a ‘money back guarantee’ or a limited one- or two-week trial for new sign-ups. These options don’t give you the opportunity to try the service under a variety of circumstances. How can you know if an answering service is right for you without a solid opportunity to try it out? We’re firm believers in the power of the test drive, and that’s why we offer a 30 Day trial to all of our new sign-ups. There’s no obligation to sign up after the trial period ends. We just want the chance to show you what our service is capable of!

Features Included Free

When you use Conversational, you get a load of benefits and features that come included with your plan. Even our free trial users have access to our full list of features! This is what you’ll get with each plan:

  • Live Call Answering
  • General Inquiries and Basic Customer Service
  • Advanced Call Screening
  • Customized Call Handling
  • Set Temporary Call Instructions
  • Voicemail Messages Delivered by Email
  • Messages to Email or App
  • Live Call Transferring
  • Customized Greeting
  • Customized Hold Music or Informational Recordings
  • Free Local Phone Number
  • Free Event/Sales Promotion
  • Unlimited Talk Time After Transfer
  • Monthly Minutes Used Report
  • Ability to Cancel, Upgrade, or Downgrade Your Plan Anytime
  • 30 Day free trial with 1,000 minutes included

We’ll never charge you extra for these features. Each one is part of our answering service and comes absolutely free with the package you select. You’ll have a chance to try all of our features with your 30 Day free trial.


We can call ourselves a New York answering service because we proudly serve clients all throughout the state, from the heart of NYC to Niagara Falls. Our availability in New York is uninterrupted – you can use our answering service from anywhere in the state (and anywhere in the nation!).

Our answering service is available from 7:00 am-8:00pm EST on weekdays. We can answer any call that comes to your business during these hours. We’re always available to reach during these hours by phone, email, or live chat.


Our prices are among the most competitive in the state and nationwide. All of our answering service plans come with a full 30 Day free trial, so your first month is always free. If you decide to sign up after your free trial, you’ll be able to choose from any of our 3 plans:

  • Entrepreneur plan – 100 minutes, all features included, $159/month
  • Business plan – 200 minutes, all features included, $309/month
  • Corporate plan – 500 minutes, all features included, $699/month

Ready to sign up? Skip ahead to our free trial signup page.


Access our answering service anywhere in the United States and Canada. If you go on vacation or leave on business, we will be able to handle your calls in your absence. It’s one of the biggest perks of using our service! We’re here to handle your calls while you’re busy handling your business. As long as you have an internet connection or an existing phone number, you can access our service. Signup only takes a few minutes, and we’ll have your new number set up and begin forwarding your calls in just a few hours! That’s easy access.


What do our New York Clients Say?

Review from Vincent of New York City, NY
“I have the answering service of Conversational Receptionists and their team has been really helpful, motivated, and patient. They’ve also been very responsive as far as the “script” when people call. I was getting 30 to 40 phone calls a day and was not able to do any work.”

Review from Menachem of Brooklyn, NY
“Conversational has allowed customers to get a hold of me even though I’m not there to answer the phone. Whether I’m running a class or doing seminars, people are calling in to register after I’ve advertised the things that I do, and they have to get an answer live. They can’t get a machine. So, Conversational’s got to take the call and register that person immediately. Of course, they do it extraordinarily well.
And, if I need someone in support, they will get on the phone immediately. They have a great way of answering anything that I’ve asked them to do. Whether it’s changing the phone ring or handling after-hours calls, it was done right away and perfectly. I couldn’t have thought of a better way to do it. In fact, I don’t even know why people are using other answering services. If they can’t answer the phone themselves, use Conversational. They’re the one place that we need a one-stop-shop for a reception. Do not hire your own reception.”

Review from Ana of New York City, NY
“Working with Conversational Receptionists has been a good change for our office. We have a lot of information they needed to know, and they’ve been getting everything. Our call handling is pretty detailed. There were some issues in the beginning because it was a new thing they were learning, but overall, they’ve been very good with following the call handling and booking appointments with patients and potential patients.
It’s been a great couple of months, and we look forward to working with them in the new year. It’s been a really good experience for our office and really helpful for me because I don’t take the calls anymore and it frees up my time for other things in my practice. I would recommend them to friends and clients.”


Dozens of growing New York businesses like yours have already taken the first step by signing up for a free 30 Day trial. Start your free 30 Day answering service trial now and get the kind of business-boosting results our clients are raving about by clicking the button below! There’s no obligation to choose a plan after your free trial period ends. Get started with the best New York answering service today!


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