When comparing answering services, it’s likely that features, price, availability, and accessibility are among your top considerations. What do they offer? How much does it cost? When can I use it? Where can I use it, and what do I need to get started? Here’s a little more information on Conversational and the answering services we offer.
You can find answering service providers that specialize in different industries:
- Home Based
- Small Businesses
- Real Estate
- Salons and Beauty
We offer specialization in all of the above industries. Our team of receptionists have years of experience working across different industries, in addition to learning the lingo and processes associated with each. Our lawyer, entrepreneur, salon, insurance, construction, medical, and retail clients consistently give us the top rating of 5 stars.
Every plan we offer comes with all the following features for no additional cost. We’re always adding new features, so when you sign up, you may even get more than is listed below!
- Live Call Answering
- General Inquiries and Basic Customer Service
- Advanced Call Handling
- Customized Call Handling
- Set Temporary Call Instructions
- Voicemail Messages Delivered by Email
- Messages to Email or App
- Live Call Transferring
- Customized Greeting
- Customized Hold Music or Informational Recordings
- Free Local Phone Number
- Free Event/ Sales Promotion
- Unlimited Talk Time After Transfer
- Monthly Minutes Used Report
- Ability to Cancel, Upgrade, or Downgrade your Plan Anytime
- 30 Day Free Trial with 1,000 Minutes Included
Other answering service providers charge extra for the features we include free with every plan, like a local telephone number, and voicemail boxes. It really pays to do your research when it comes to choosing an answering service, so you don’t end up paying extra for the features that should come included with your plan!
Our availability for our Saskatchewan-based clients is as follows:
- Open 6:00 am – 7:00 pm CST/CDT
We’re hard at work answering calls during these hours and our team can always be reached via live chat, phone, or email during these hours. Most clients will find our hours cover not only their business hours, but a block of time before open and after close to help you capture those calls that come in just outside of business hours.
Your first month with Conversational is always free. That’s because we offer a full 30 Day trial to all new clients, and when we say it’s a full trial, we mean it. You’ll get your free local phone number plus all the features included in our paid plans when you sign up for our free trial. The best part? If you decide the service just isn’t for you, you can cancel at any time without penalty. Keep your local phone number even if you don’t sign up for a paid plan!
Pricing starts at $159/month for 100 minutes and all features, including message delivery via email or secure text message, customer service for your callers, and a free local phone number.
We do not charge a setup fee like many answering service providers – an average setup fee is $130, so when you choose Conversational, you’ve already saved that much! Find all of our pricing plans and information here.
Accessibility and coverage are available throughout all of Canada and the US. As long as you’ve got an existing phone number or an internet connection, you can use our answering service. We make it easy to get started. In most cases, we’ll have your account up and running within a few hours of your sign up. Now that’s quick and easy access!
Check out some of the reviews from our current clientele!
Holly of Vancouver, BC
Original review: Feb. 10, 2018
We prefer Conversational than the previous live-answering company we had used before. We like the receptionist service which includes the answering of calls and forwarding them to our staff members. We can receive calls from people who are interested in our business. And if we’re unavailable, there’s a live agent to take a message and we can return the call. The reps from Conversational have been good to us as well. We’ve been happy with their services and we would recommend their services to others.
David of Corpus Christi, TX
Original review: Nov. 30, 2018
I had been using Ruby and it was phenomenally expensive as well as they weren’t following instructions. I was paying an arm and a leg and not getting what I wanted. I signed up online with Conversational and then I talked to somebody briefly over the phone for a follow up. They’ve done what I’ve asked them to do and for any issues that I have had, they have been resolved right away. I like the ease of price and I get what I pay for. I’ve been happy with Conversational and I would recommend them.
Maria of Durham, NC
Original review: Oct. 31, 2018
Conversational has been my “receptionist” for over 2 years, and they are wonderful! Their receptionists are great with my callers, and often go above and beyond my expectations. They are great at handling different types of phone calls, and support is VERY responsive when I’ve emailed with questions. I’m a one-person business; having Conversational handle my calls and schedule clients on my online calendar allows me more time that I can spend face to face with my clients. They are the absolute best, and my secret weapon!
Dozens of growing businesses like yours have already taken the first step by signing up for our free 30 Day trial. Start your trial now and get the kind of business-boosting results our clients are raving about by clicking the button below! There’s no obligation to choose a plan after your free trial period ends.