Answering Service Features
The following answering service features are included free with every plan we offer:
- Live Call Answering
- General Inquiries and Basic Customer Service
- Advanced Call Screening
- Customized Call Handling
- Set Temporary Call Instructions
- Voicemail Messages Delivered by Email
- Messages to Email or App
- Live Call Transferring
- Customized Greeting
- Customized Hold Music or Informational Recordings
- Free Local Phone Number
- Free Event/Sales Promotion
- Unlimited Talk Time After Transfer
- Monthly Minutes Used Report
- Ability to Cancel, Upgrade, or Downgrade Your Plan Anytime
- 30 Day free trial with 1,000 minutes included
You won’t miss out on features just because you’ve selected a cheaper plan. You can find more information on our answering service features and pricing here.
Giving you More Options
Our answering service is all about giving you, the business owner, options to customize and even personalize your business. Our goal is to handle your callers so seamlessly they’ll assume we’re in the office with you. In order to act like your business, we enable you customize and control as many factors of our answering service as possible. Here are a few examples:
- Get a free local number or keep your own
- Set the hours we’ll handle your calls
- Upgrade or downgrade your plan monthly based on the minutes you’ve used
- Have us recite a custom greeting to your callers or use a script
- Use our service full-time, part-time, or just for backup
- Give different call handling instructions based on the caller’s identity
- Ask our team to promote a deal or special to your callers
- Receive messages via secure text message or email
We give you more options, so our service can best fit your business. If you have questions about a feature, please get in touch so we can help.
We offer some of the most competitive prices in the state and nationwide. All of our answering service plans come with a full 30 Day free trial, so your first month is always free. If you decide to sign up after your free trial, you’ll be able to choose from any of our 3 plans:
- Entrepreneur plan – 100 minutes, all features included, $159/month
- Business plan – 200 minutes, all features included, $309/month
- Corporate plan – 500 minutes, all features included, $699/month
Ready to sign up? Skip ahead to our free trial sign-up page.
What do our Clients in the Region say?
Michele of Charleston, WV
Original review: March 19, 2018
I searched online for a virtual receptionist and Conversational Receptionists popped up along with a couple of other companies. I tried their 21-day free trial, and I’ve been with them for less than a year now. They answer the phone for me and they’re doing a great job. It has had a great impact on my business as I was missing calls left and right before, but now I have someone answering the phone all the time when someone calls. Any time that I’ve emailed them or needed them to change or add something to my account, they’ve been responsive. They’ve done exactly as I’ve asked and I’ve had no problems.
Jason of Huntington, WV
Original review: May 18, 2018
Having Conversational takes the phone off of our front desk person for now, especially if she has other things to do. It makes things easier for her ’cause it gets hectic over the front desk at my office. However, we noticed that they were forgetting to take messages or appointments. We had a new patient come in yesterday that never got messaged to us. I had another patient and she walked in unexpectedly when she said she had called earlier. But everything’s been good so far.
Dozens of other businesses have already taken the first step to more free time, fewer worries, and better customer service. There’s no obligation – sign up for our free one month, trial by clicking the button below! Test drive the best answering service and find out how much time and money you’ll save!