Answering Service Features
The following answering service features are included free with every plan we offer:
- Live Call Answering
- General Inquiries and Basic Customer Service
- Advanced Call Screening
- Customized Call Handling
- Set Temporary Call Instructions
- Voicemail Messages Delivered by Email
- Messages to Email or App
- Live Call Transferring
- Customized Greeting
- Customized Hold Music or Informational Recordings
- Free Local Phone Number
- Free Event/Sales Promotion
- Unlimited Talk Time After Transfer
- Monthly Minutes Used Report
- Ability to Cancel, Upgrade, or Downgrade Your Plan Anytime
- 30 Day free trial with 1,000 minutes included
You won’t miss out on the above-listed features just because you’ve selected a cheaper plan. You can find more information on our answering service features and pricing here.
Giving you More Options
Our answering service is all about giving you, the business owner, options to customize and even personalize your business. Our goal is to handle your callers so seamlessly they’ll assume we’re in the office with you. In order to act like your business, we enable you customize and control as many factors of our answering service as possible. Here are a few examples:
- Get a free local number or keep your own
- Set the hours that we’ll be handling your calls
- Upgrade or downgrade your plan monthly based on the minutes you’ve used
- Have us recite a custom greeting to your callers or use a script
- Use our service full-time, part-time, or just for backup
- Give different call handling instructions based on the caller’s identity
- Ask our team to promote a deal or special to your callers
- Receive messages via secure text message or email
We give you more options, so our service can best fit your business. If you have questions about a feature, please get in touch so we can help.
We offer some of the most competitive prices in the state and nationwide. All of our answering service plans come with a full 30 Day free trial, so your first month is always free. If you decide to sign up after your free trial, you’ll be able to choose from any of our 3 plans:
- Entrepreneur plan – 100 minutes, all features included, $159/month
- Business plan – 200 minutes, all features included, $309/month
- Corporate plan – 500 minutes, all features included, $699/month
Ready to sign up? Skip ahead to our free trial sign-up page.
Don’t take our word for it. Here’s just a small sample of recent reviews from our clients!
Holly of Vancouver, BC
Original review: Feb. 10, 2018
We prefer Conversational than the previous live-answering company we had used before. We like the receptionist service which includes the answering of calls and forwarding them to our staff members. We can receive calls from people who are interested in our business. And if we’re unavailable, there’s a live agent to take a message and we can return the call. The reps from Conversational have been good to us as well. We’ve been happy with their services and we would recommend their services to others.
David of Corpus Christi, TX
Original review: Nov. 30, 2018
I had been using Ruby and it was phenomenally expensive as well as they weren’t following instructions. I was paying an arm and a leg and not getting what I wanted. I signed up online with Conversational and then I talked to somebody briefly over the phone for a follow up. They’ve done what I’ve asked them to do and for any issues that I have had, they have been resolved right away. I like the ease of price and I get what I pay for. I’ve been happy with Conversational and I would recommend them.
Maria of Durham, NC
Original review: Oct. 31, 2018
Conversational has been my “receptionist” for over 2 years, and they are wonderful! Their receptionists are great with my callers, and often go above and beyond my expectations. They are great at handling different types of phone calls, and support is VERY responsive when I’ve emailed with questions. I’m a one-person business; having Conversational handle my calls and schedule clients on my online calendar allows me more time that I can spend face to face with my clients. They are the absolute best, and my secret weapon!