As salons grow, many owners eventually ask the same question: Should I hire a receptionist? At first glance, bringing someone in to answer calls, manage appointments, and greet clients seems like the obvious next step. But for many salons, hiring a full-time receptionist may not be the most practical — or cost-effective — solution. Today, salon owners have more flexible

Customers are the lifeline of any business and need to feel valued at all times. One of the best ways for a company to show they care is by offering excellent customer service regardless of their nature of business. If your customers normally reach out by phone, you need to have someone operating the phone lines 24/7.  Typically, you would