Why Conversational

Why Choose Us?

When you choose Conversational, you’re selecting a service backed by a 100% satisfaction guarantee and a full 30 day money back guarantee.

A small fraction of the cost of a receptionist

Because you can set up the times of the day or week that you want your virtual receptionist to answer your calls, you won’t need an in-house receptionist. And if you’ve already got someone on the phones, you can set up your virtual receptionist to take calls only when there is increased call volume or while your receptionist is away.

No language barrier concerns

Furthermore, all our top-notch receptionists are native English speakers located in our offices throughout North America. You and your callers will never have to deal with tough-to-understand accents or language barriers when interacting with our team of virtual receptionists. That spells quality to your callers, who will appreciate that your phone is answered by friendly professionals in North America rather than in a call center overseas.

More than just call answering

And we’ll do more than just answer your phone calls. Our team of receptionists are on a mission to make an excellent impression on every client they interact with on the phone, and that gives your callers a great impression of your business. By being able to answer basic customer questions and give out company information, our virtual receptionists save you time you’d normally spend on the phone.

A few of the additional benefits you gain when you hire Conversational include:

  • Free local phone number, toll-free numbers also available
  • Full 30 day money back guarantee for all new clients
  • Custom hold music for your callers
  • Call forwarding, screening, and transferring
  • Appointment booking and management
  • Experienced, background-checked receptionists
  • Ability to cancel, upgrade, or downgrade your plan at any time

We provide a quality service that will allow you to get back to what you do best. As our virtual receptionists take care of all your calls, you can concentrate on bringing your business to the next level of growth.

Experience matters

In this industry, experience matters and we provide plenty of experience with our virtual receptionists. We have over 20 years of experience in the call center industry and the level of quality in our service reflects that. Our team of professionals know how to handle both small and large call volumes for your company. Whether you need us to fill in during times when you’re out of the office or want us to take care of all your calls during business hours, we’re ready to help.