professional Virtual Receptionist Services

We Provide The Right Virtual Receptionist or Answering Service
for Your Business

Leading provider of virtual receptionist services dedicated to helping businesses of all sizes enhance their professional image, streamline operations, and improve customer service.

With a team of highly trained and friendly virtual receptionists, we offer a range of essential call handling and administrative support solutions designed to meet the diverse needs of our clients.

We also handle bookings and appointments.

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Virtual receptionist woman answering calls

Why should you choose us?

We are far more than just a virtual receptionist service. Our knowledgeable staff will make sure all of your customers are treated with respect and receive both friendly and prompt service.

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Industry-Specific Knowledge

Receptionists are often the first point of contact for visitors, clients, and sometimes employees, and their training should align with the needs and expectations of the industry and company they work for. Our virtual receptionist is trained in advanced office skills, including your industries terminology, phone etiquette, email communication, scheduling appointments, and operating specialized software.
We have the knowledge to handle industry-specific tasks and inquiries.

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Excellence In Customer Service

We take pride in providing the best customer service for your clients. All our virtual receptionists receive excellence training in customer service, leading to a smooth interaction between them and your customers. This includes maintaining a friendly and professional demeanor, active listening, and quick problem solving. In industries that deal with a diverse client or visitor base, training in cultural competence and diversity is provided to ensure a respectful interaction. We make sure your business receives the best customer support from our virtual receptionists.
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Virtual Receptionist Customization

Unlike many competitors in the field of virtual reception, Conversational understands that a cookie cutter type service does not truly suit the needs of a business. When handling callers from a wide spread and diverse list of industries, being able to provide flexibility and adapt to work with a multitude of software's and applications is key. With Conversational we are fully trained on many common industry systems and will work with almost any web accessible program to handle your appointment scheduling, client database and lead generation tools. Keeping with the systems you use allows our clients to view changes in real time and this ensure your time and money is spent well.

Industries We Serve

We take pride in serving a diverse group of industries throughout North America. The virtual receptionist service we provide has evolved to accommodate small to corporate sized businesses. If you are looking for a live answering service that has the capacity and skills to improve your business, then Conversational Virtual Receptionist has everything you need!

From the medical and legal industries to E-Commerce and retail we have trained in your industry and the terminology you use to ensure a successful outcome for each and every call.

Below Are Our Most Common Industries

Dental
Franchise
Legal
Marketing
Medical
Real Estate
Salon
Technology
Therapist
Trades
See How Conversational Will Improve Your Bottom Line
Our virtual receptionist service will provide you with professional call handling at a fraction of the cost.

Curious to see how much you could save? CLICK HERE

Features

Personalized Virtual Receptionist for Whenever You Need it

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Live Call Answering

Missed calls are missed opportunities! Your virtual receptionist will answer your incoming calls in a friendly and professional manner with a personalized greeting and call handling process you can fully customize.
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Outbound Calls

Outbound calls are provided with every virtual receptionist plan we offer. Let us reach out to reschedule those appointments, collect information, or deliver information as per your request.
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General Inquiries

Every question our receptionists can answer for your callers is one less call you’ll have to deal with! With Conversational, providing basic customer service is one of our top virtual receptionist features!
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Advanced Call Screening

You can say goodbye to intrusive calls from salespeople and telemarketers! Your virtual receptionist is adept in the art of call screening in a professional and friendly way. Create a VIP or Ignore callers list and choose with whom you want to speak with and when!
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Appointment Booking and Reminders

Our team can schedule, reschedule, or cancel appointments on your behalf. And because your schedule will instantly show the changes made, you’re always up to date. Our appointment reminder service has been shown to reduce no-shows by up to 75%!
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Customized Call Handling

We customize the call handling to fit your business. Each call type, staff member, or department can have their own unique set of call handling instructions, ensuring efficiency and ease of use for everyone.

 

And SO MUCH MORE

How Live Virtual Reception Works

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Someone calls your business during the time you have designated for Conversational's virtual receptionist to answer.

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A trained virtual receptionist answers the call with a custom greeting representing your business.

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The virtual receptionist follows your call instructions, setting an appointment, answering common questions, taking messages, and so much more.

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Receive messages, call details, and display new appointments instantly in your calendar.
“With Conversational, we’re not losing calls like we were before. We were too busy to keep up...We hired our own office person but we’re paying Conversational a quarter of the cost of what we’re paying to have someone actually live in an office answering phones.”
Sean El Cajon, CA

Starting Is Easy

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Click Start Now and fill in the information

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Choose the plan that covers your needs

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Get more done with less stress

Doing Everything
Yourself Is Expensive

Hiring a highly trained virtual receptionist creates more focused time for your growing business.
It takes an
average of
25
Minutes
to resume a task after being interrupted.

Doing Everything
Yourself Is Expensive

Hiring a highly trained virtual receptionist creates more focused time for your growing business.
It takes an
average of
25
Minutes
to resume a task after being interrupted.

Hire the Best and Watch Your Business Grow

With 100% dedicated North American receptionists, you receive the best possible virtual receptionist service on the planet. We are far more than just an answering service. Our knowledgeable staff will make sure all of your customers are treated with respect and receive both friendly and prompt service.

Virtual Receptionist Service Designed For Your Business

We know that every business has a distinct customer profile. That is why we train our virtual receptionists to be the best!

  • Organized By Industry - you’ll have the same small group of virtual receptionists responding so they build familiarity with your business, prospects, and customers

  • No Call Center Background Noise - callers can sniff out a call center in seconds, that's why our virtual receptionist service is the perfect choice

  • Custom Greetings - Our custom virtual receptionist service allows you to choose how we greet your customers and represent your brand

We understand that exceptional customer service and efficient call handling are vital to your success. Let us be your trusted partner in providing top-notch virtual receptionist services, allowing you to focus on what you do best while we take care of the rest.

Your Small Business Has To Adapt.
We Adapt With You In Real Time.

Hear what our clients have to say
“You can tell they have a team that they train. We've changed stuff on them so many times and they've been like, ‘Cool, we'll update the team.’”
- Maya
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“They have been very responsive whenever I have a support issue.”
- Kevin
“Support is VERY responsive when I've emailed with questions.”
- Maria 
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Your Small Business Has To Adapt.
We Adapt With You In Real Time.

Our clients say we’re responsive
“Support is VERY responsive when I've emailed with questions.”
- Maria Durham, NC
“You can tell they have a team that they train. We've changed stuff on them so many times and they've been like, ‘Cool, we'll update the team.’”
- Maya
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“They have been very responsive whenever I have a support issue.”
- Kevin
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Grow Your Profit Instead of Your To-Do List

Our Live Virtual Receptionists will make your life easier and your small business more profitable.
Try Conversational Today.
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Frequently Asked Questions about Virtual Receptionist Services

 

Find the answer to your question below. If you need any additional information, feel free to contact us anytime.