A dental answering service is a service that handles incoming calls for dental offices and orthodontists. In short, it works by providing a dedicated phone line where trained receptionists answer calls on behalf of your clinic.

Our receptionists can screen calls, take messages, schedule appointments, and provide basic information to callers. We ensure that dental specialists of all sorts can focus on their work without being interrupted by every incoming call, while still maintaining professional and efficient communication with your patients.

We sure can! Scheduling appointments is included in our Premier Services we provide. You will no longer have to worry about setting up clinical visits for your patients - we will do it for you!

Our professional team knows your terminology and treatment services and we work within your own EHR ensuring your exam rooms are full. We even work with waitlists and perform appointment reminders as well. Stern cancellation policy? No problem we advise patients of all your regulations and services while scheduling them in.

You can be rest assured our receptionists are familiar with the needs of your dental practice. We screen your calls to ensure they fit the criteria you want!

Did you know that we can also gather pertinent details and enter those in your EHR system saving your administrative or dental assistant's time in collecting those when patients first arrive?

With a dental practice comes a lot of forms and a huge paper flow, so we help out with your intake process, saving you time and keeping your administrative or assisting staff available for more important matters!

Only direct bill with certain insurance providers? With Conversational we learn what providers you work with and collect those details with each new patient intake, so you don't have to. This not only allows for your billing to run seamlessly, but also gives our receptionists the knowledge they need to schedule patients, and ensuring their peace of mind knowing what they are facing with costs.

Don't direct bill with any provider? No problem!  Our virtual receptionists are adept in educating your callers about Out of Network billing and will let them know how to submit super bills to cover the cost of their visit. Ensuring you secure even the most frugal of callers.

Our Dental Answering Service receptionists understand that your practice is held by a the strict guidelines of HIPAA compliance. Conversational works with you to ensure no details of your patients is leaked or shared through internet streams. Our systems have your practice's security and confidentiality in mind and we train our receptionists to ensure the highest standards are upheld.

Keep your clients protected while getting the help you need knowing Conversational understands your business needs.

The setup and integration timeline for a call answering service can vary depending on several factors, including the complexity of your requirements, your turn around time with inquiries, and the readiness of your existing systems.

Typically we can have an account ready to start within 2-5 business days.