When you work from home, it can be challenging to separate your work and personal life. You may have kids running in to try to get you to play with toys, cook a meal or play outside. You may be tempted to accept personal calls, take a long lunch in front of the television or spend the day keeping up

If your employees work an 8 hour day, you might assume they’re being productive for all 8 of those hours. You’d be wrong, though, according to a study of 2,000 full-time office employees. The number of hours that employees consider themselves to be productive is not 8. It’s not 7, 6, 5, 4, or even 3 hours of the workday.

At Conversational, we provide both virtual receptionist and virtual assistant services to small businesses and startups. We know about the best virtual receptionist features that are available and which ones matter the most to your business. If you’re looking for information about virtual assistants – remote professionals that act as your administrative assistant – this isn’t your blog to read. This post provides information about virtual

When you run an online business, you can’t always have your customers physically come to your business so you can handle their questions or concerns. You must provide other customer service avenues and channels where your customers can reach you for assistance, whether that’s by phone or through online customer service. It’s becoming more and more common for customers to

Kind words are like honey-sweet to the soul and healthy for the body. Proverbs 16:24 The greatest wisdom of all is kindness. Hebrew proverb A kind word is like a spring day. Russian proverb Listen with kindness for a clear explanation. Egyptian proverb The wise are known for their understanding, and pleasant words are persuasive. Proverbs 16:21 Even ancient cultures understood the importance and effects

Entrepreneurs may struggle with productivity more than other professions. They don’t typically have a boss to keep them in check, coworkers they are working on projects with or specific deadlines to meet. They make their own schedule, choose their own workload and struggle to find a work-life balance with nonspecific work hours and projects they are working on. Productivity can

What is the most expensive small business employee that owners typically hire? Before you answer, think about the variety of factors at play in determining the true cost of an employee. How much is their salary? How much does it cost to provide the employee with benefits? What is the nature of the work the employee does? Is their work

Whether you’re using a virtual receptionist or just learning more about the industry, it’s helpful to have a glossary of common virtual receptionist terms. Most terms are pretty self-explanatory, but understanding the nuances of call transfers and call forwarding can be a bit of a challenge. Learn more about the industry to make the most of virtual receptionist (VR) services

Making a good first impression is vital to the success of your company. You need to be able to impress those calling, whether for the first time or as a repeat caller. Here are a few steps to help with making a great first impression over the phone: Determine the Relationship Recognizing the type of relationship you have with the

Are you a mental health professional looking for ways to keep your overhead as low as possible? Maybe you want to set up your practice within your home, but are afraid you won’t appear as professional as the competition. There are ways to keep your overhead down and still appear just as professional as your competition. Here’s a look at