LIVE Virtual Receptionist & Answering Service

The industry leader in providing friendly and professional virtual receptionist and call answering services.

We also handle bookings and appointments!

See Pricing Plans

Features

Personalized Call Service for whenever you need it

We can set up your calls to route exactly how you wish. You can turn our service off and on when you need it—even if it’s only during your busiest times, or when your receptionist is on vacation. With personalized greetings and hold music, we have you covered.

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    Live Call Answering

    Missed calls are missed opportunities! Your virtual receptionist will answer your incoming calls in a friendly and professional manner with a personalized greeting and call handling process you can fully customize.

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    Outbound Calls

    Outbound calls are offered with every virtual receptionist plan we offer. Have some outbound phone calls to make and a million reasons why you don’t want to do it? Let us reach out to reschedule those appointments, collect information, or deliver information as per your request.

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    General Inquiries & Basic Customer Service

    Every question our receptionists can answer for your callers is one less call you’ll have to deal with! With Conversational, providing basic customer service is one of our top virtual receptionist features!

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    Voicemail Messages Delivered by Email

    No matter where you are when a voicemail comes through, you have the ease of listening to your messages on the go.

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    Advanced Call Screening

    You can say goodbye to intrusive calls from salespeople and telemarketers! Your virtual receptionist is adept in the art of call screening in a professional and friendly way.

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    Appointment Booking

    Our team can schedule, reschedule, or cancel appointments on your behalf, using your current scheduling software. And because your schedule will instantly show the changes made, you’re always up to date.

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    Customized Call Handling

    We customize the call handling to fit your business. Each call type, staff member, or department can have their own unique set of call handling instructions, ensuring efficiency and ease of use for everyone.

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    Appointment Reminders

    Our appointment reminder service is one of our top-rated virtual receptionist features and has been shown to reduce no-shows by up to 75%. What could that do for your business?

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    Set Temporary Call Instructions

    For meetings outside of the office, emergency scenarios, or those afternoons you choose to get out and take in a round of golf, you can have peace of mind that you won’t miss any important calls during your absence. Our Mobile App makes this even more convenient than ever.

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    One Way Secure Text Notifications

    Don’t use email that much or do not have access to this on the go? No problem! Our receptionists can deliver messages via text messaging right to your cellular device. This feature is also offered through our Mobile App.

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Hire the Best and Watch Your Business Grow

With 100% dedicated North American receptionists, you receive the best possible virtual receptionist service on the planet. We are far more than just an answering service. Our knowledgeable staff will make sure all of your customers are treated with respect and receive both friendly and prompt service.

Not only will we provide the best possible customer service, but our team will also help your business get to the next level. Imagine a calendar full of new client appointments, customers raving about your service, and a front office solution that saves you both time and money. If you’re ready to see your business grow, hire Conversational today.

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Pricing Plans

At Conversational, we offer Basic Call Handling at no additional charge. Warm / cold transfers, message taking, and basic general inquiries are included. Advanced and Premier Call Handling Services are also available, as well as Custom Plans. Whether you need 500 minutes or 5,000 minutes, we can find a plan that’s right for your business.

EntrepreneurBasic Package

$159per Month

excess minutes $1.65/min

  • 100 Minutes
  • Unlimited Talk Time
  • Your Own Local Number
  • Warm Call Transfers
  • Messages Delivered Via Email

BusinessBasic Package

$309per Month

excess minutes $1.65/min

  • 200 Minutes
  • Unlimited Talk Time
  • Your Own Local Number
  • Warm Call Transfers
  • Messages Delivered Via Email

CorporateBasic Package

$699per Month

excess minutes $1.65/min

  • 500 Minutes
  • Unlimited Talk Time
  • Your Own Local Number
  • Warm Call Transfers
  • Messages Delivered Via Email

Give your Business a Boost with Advanced Call Services

Advanced Call Handling

Additional $49 / month

  • Online Stores
  • Web Forms
  • Detailed Call Handling
  • Extensive FAQs
  • Lead Entry
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Premier Scheduling

Additional $79 / month

Advanced Call Handling Features Plus:

  • Calendar Management
  • Appointment Reminders
  • Advanced Web Forms
  • Detailed Product / Service Information Inquiries
  • Basic CRM Completion

See What Our Clients are Saying about Us

Click here to see our
client reviews

With the competition rising in many industries, it’s vital to keep your clients happy with great customer service. Conversational helps you with this task in many different ways. Our professional team of expert virtual receptionists provide the best in customer service.


100% North American Providers

Our team is strategically located in the US and Canada, so you never have to worry about your clients struggling to get the help they need.

20 Years of Industry Experience

Our team of professional receptionists have over 20 years of experience in the call center industry. There’s no business we can’t accommodate.

Exceptional Support & Service

We provide the best possible support and service for each of your clients, because the success of your business is our #1 focus.

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How it Works

We Provide You with a Solution to Your Customer Service Needs

When you decide to hire our team, you will receive an information form via email to create your fully customized call handling.

Through this you can define customized call handling for specific types of calls, departments or personnel.

Transfers, real time messaging, voicemails, scheduling – We handle it all for you.

Once your account is set up and tested, we assign you a telephone number and you are ready to start sitting back and doing what you do best.

At Conversational, we provide you with a solution to your customer service needs. Our front office support solution provides you with a cost-effective way to remain competitive in today’s marketplace.

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Conversational Phone App
Coming Soon

Look for Conversational on the Mobile App

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  • Change availability statuses on the go
  • Check messages through the App
  • Never miss a call!

Let’s Get Started

We’re so confident that you’ll love our services that we’ll provide you with a free 30 day trial.

We’re one of the only remote receptionist providers in North America that offers a full 30 day free trial. We believe you should be able to try our service for a full month with no obligation before deciding if a remote receptionist is right for you. Click the button below to start your 30 day trial with a 5-star remote receptionist – We think you’re going to love it!

Start Your Free Trial