Compare our Services with Answer Connect
See Why Conversational Is The Right Virtual Receptionist Service
The right phone answering service makes a difference. You won’t need to worry about any more missed calls with Conversational!
Finding the right company for your virtual receptionist is very important. Without the right team, you may not end up with the service you need. Some receptionists simply are not as good as others. See how we compare with our top competitors and find out why Conversational is the right call.
Answer Connect vs Conversational One Clear Choice
The right phone answering service makes a difference. You won’t need to worry about any more missed calls. Both Conversational and Answer Connect are probably capable of providing the service you need, but they are not the same.
The coverage is only one of the differences between these two reception services. Here’s a look at some of the other differences to help you make the right decision.
| Category | Conversational | Answer Connect |
|---|---|---|
| Receptionists Time | 100 | 200 (Base Plan) |
| Monthly Cost | $209 | $325 |
| Price Per Minute | $2.09 | $1.95 |
| Risk Free Trial Period | 30 Day Money Back Guarantee | None |
| Offers Scheduling | ANY web accessible software $79 per month | Google Calendar integration |
| Setup Fees | Free | $49.99 one time |
Business Isn’t Supposed To Be Personal...But It’s Your Small Business
Do You Really Need 24/7 Coverage?
Part of the reason why clients choose Answer Connect is due to their 24/7 coverage.
Some businesses need 24/7 coverage, but not all businesses need this extended coverage. If you are a common 9am to 5pm EST business, Conversational will already help you expand your phone hours to 7am to 8pm EST. This gives you an added five hours per day, along with holidays. For some businesses, this is plenty and the added hours past 8pm or before 7am are simply unnecessary.
Paying a company a higher rate when you won’t need them during the late and very early hours may not really help you at all. It’s better to choose a company offering what you really need. If you don’t need after-hours emergency phone answering, Conversational may be the better choice.
Free Trial
Answer connect does not offer any trial periods or money back guarantees, which is normally standard among virtual reception providers. This could say something about their service and their confidence in delivering a great client impression. With Conversational, you can try the services as we offer you a 30 Day Money Back Guarantee without any commitment or obligation.
If you want to gain time and increase productivity, adding Conversational to your team will make a huge difference. No call will ever go missed again and you can expand your phone hours. This could lead to more sales, more appointments and more profits.
Rest Easy with the Right Phone Answering Service
Choosing Conversational as your live answering service will provide you with plenty of benefits. Since the service will be branded to your company, you don’t ever need to answer an incoming call again. Let the virtual receptionists handle it and if the call needs to be forwarded to you, then you can answer the phone.
Answer Connect provides a solid phone answering service, but they may not give you the same experience as Conversational.
Answer Connect states they are 20% faster than the industry standard. This isn’t saying much when it comes to answer time. If you let the phone ring more than twice, it’s too slow. With Conversational, 99% of your calls will be answered on the first ring and the phone will never ring three times.
Along with a fast answer time, you will have all of your leads captured. When somebody is ready to answer your phone fast, you get every lead and no call goes missed. This is a benefit both companies provide as they both provide live phone answering services.
Pricing
For most businesses, the budget will greatly affect their decision. Conversational’s base package offers 100 minutes at $2.09 per minute. With Answer Connect, their base package is 200 minutes at $1.95 per minute. With both companies, you will have to contact their sales teams to have customized plans above 500 minutes.
Although Answer Connect seems to be the cheaper choice at first glance, you are not taking into consideration the setup fees with Answer Connect adding an additional $49.99 Plus, should any of your staff or departments require a voicemail, you are unable to have this feature with Answer Connect’s reception plans. This is a simple feature many industries use, yet it’s not offered with Answer Connect?
Scheduling and Calendar Management
Many business calls are regarding scheduling for many services. If your reception service cannot handle those calls this puts the work back in your hands.
With Conversational we will work with any web-based booking software to ensure you the freedom and great client service your business deserves.
Answer Connect currently does not handle Any Calendar Integration Other Than Google Calendar. This Leaves a Business Unable to Use Key Features Many Specialized Softwares Offer.
The Overall Best Choice
For small businesses looking to turn their calls over to the professionals, Conversational appears to be the right choice. Contact us today and find out all the benefits of a live phone answering service for your business needs.
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