Compare our Services with Moneypenny
See Why Conversational Is The Right Virtual Receptionist Service
The right phone answering service makes a difference. You won’t need to worry about any more missed calls with Conversational!
Finding the right company for your virtual receptionist is very important. Without the right team, you may not end up with the service you need. Some receptionists simply are not as good as others. See how we compare with our top competitors and find out why Conversational is the right call.
Moneypenny vs Conversational One Clear Choice
Phone answering services are not all the same. Even though they may all offer similar features and pricing, they are not identical. When looking at two top companies, such as Moneypenny and Conversational, it’s important to choose the right one for your needs.
These two companies are both very similar, yet very different. They both offer virtual receptionist services, even though Moneypenny calls it Telephone Answering. Here’s a look at how these companies are different and why one is better than the other.
| Category | Conversational | Moneypenny |
|---|---|---|
| Receptionists Time | 100 | 90 |
| Monthly Cost | $209 | $259 |
| Price Per Minute | $2.09 | $2.87 |
| Risk Free Trial Period | 30 Day Money Back Guarantee | 7 Day Money Back Guarantee |
| Offers Scheduling | ANY web accessible software $79 per month | Limited Software Accepted |
| Setup Fees | Free | Free |
Business Isn’t Supposed To Be Personal...But It’s Your Small Business
Coverage and Free Trial
Conversational provides coverage from 7am EST to 8pm EST every weekday, while Moneypenny provides 24/7 coverage. You may not need coverage every hour of every day, and with Moneypenny, you will pay a premium for this service. However, if you do need full coverage, they provide it.
Both companies offer a trial period, with Moneypenny giving you 7 days to try out the service and Conversational giving you a full 30 Day Money Back Guarantee. Within the first week of service, there will likely be some changes that you’d like in your call handling. You may still be getting your feet wet, especially if this is your first experience with a virtual receptionist. With a 30 Day Money Back Guarantee, however, you are more likely to get an understanding of everything the service offers, and you can better customize the options that you prefer for your business and see if we fit your needs! Conversational will also allow you to upgrade at any time to ensure you get the best deal possible. If you go over your monthly minutes, they provide plenty of flexibility to help you get the best price and the minutes you really need.
Services Offered
Moneypenny offers telephone answering and an outsourced switchboard service in the United States. Outside of the US, they offer a few other services. The answering service gives you one receptionist to help you with your incoming calls. Your one person basically acts as your receptionist without the need to be in your actual office.
With Conversational, you gain access to more than one receptionist. If your main virtual receptionist is on a break or absent for the day, your calls are still covered. If the call volume becomes more than your virtual receptionist can handle, another team member will step in and help, instead of an automated option which Moneypenny uses for backup.
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Moneypenny doesn’t advertise any pricing. They build a package around what they believe you will need to cover your volume of calls, making their visitors call and discuss there needs with them to find out what they charge.
Conversational is very straightforward with their pricing. They offer three monthly packages ranging from 100 minutes at $209/month to 500 minutes at $799/month. This makes it very easy to know what you are paying each month and get the right package for your budget.Money penny pricing comparison for example, If you choose a 90 minute plan with Moneypenny, you will be paying $259/month, while with Conversational, you will pay $209 for a 100 minute plan. This makes a difference to your overhead.
Conversational also charges on a per minute basis compared to Moneypenny’s per call basis. Why waste your dollars on those quick transfer calls when you can pay for only the seconds we are covering your calls?
Conversational also charges on a per minute basis compared to Moneypenny’s per call basis. Why waste your dollars on those quick transfer calls when you can pay for only the seconds we are covering your calls?
Scheduling and Calendar Management
Many business calls are regarding scheduling for many services. If your reception service cannot handle those calls this puts the work back in your hands.
With Conversational we will work with any web-based booking software to ensure you the freedom and great client service your business deserves.
Moneypenny currently does not handle those call types and leaves you with half a service for your callers.
The Overall Best Choice
Both Moneypenny and Conversational provide good choices for your telephone answering service needs. However, they are not both right for everybody.
The service provided by Conversational is the perfect choice for business owners and entrepreneurs looking to gain time back in each day.
When you start looking for the right phone answering service, you need to find a company perfect for your specific needs. Conversational is the clear choice for small businesses and many other individuals. Moneypenny may be a good choice for some situations, but for most, Conversational is the right telephone answering service.
Conversational will also allow you to upgrade at any time to ensure you get the best deal possible. If you go over your monthly minutes, they provide plenty of flexibility to help you get the best price and the minutes you really need.
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