At Conversational, we provide both virtual receptionist and virtual assistant services to small businesses and startups. We know about the best virtual receptionist features that are available and which ones matter the most to your business. If you’re looking for information about virtual assistants – remote professionals that act as your administrative assistant – this isn’t your blog to read. This post provides information about virtual

When you run an online business, you can’t always have your customers physically come to your business so you can handle their questions or concerns. You must provide other customer service avenues and channels where your customers can reach you for assistance, whether that’s by phone or through online customer service. It’s becoming more and more common for customers to

Kind words are like honey-sweet to the soul and healthy for the body. Proverbs 16:24 The greatest wisdom of all is kindness. Hebrew proverb A kind word is like a spring day. Russian proverb Listen with kindness for a clear explanation. Egyptian proverb The wise are known for their understanding, and pleasant words are persuasive. Proverbs 16:21 Even ancient cultures understood the importance and effects

Entrepreneurs may struggle with productivity more than other professions. They don’t typically have a boss to keep them in check, coworkers they are working on projects with or specific deadlines to meet. They make their own schedule, choose their own workload and struggle to find a work-life balance with nonspecific work hours and projects they are working on. Productivity can

What is the most expensive small business employee that owners typically hire? Before you answer, think about the variety of factors at play in determining the true cost of an employee. How much is their salary? How much does it cost to provide the employee with benefits? What is the nature of the work the employee does? Is their work