Adequate front desk management is really important for your company. When you have patients that check-in to your front desk or check-out when leaving, it’s important to have a solid system for strong productivity. Many businesses and health clinics have achieved significant growth through front desk training efforts. By educating your staff on why certain information needs to be collected, it

The American Bar Association has something to say about virtual law firms and their position may surprise you. In an article called How Real Are Virtual Law Firms?, the ABA states their position on law firms that exist solely online without a brick-and-mortar office. “At first glance, the concept of a virtual law firm sounds mystical or fake. In a profession historically resistant to

Solo and small firm attorneys are unique in the legal industry. The level of service they offer often surpasses that of larger firms with multiple partners and clients often receive more attention. But if you’re interested in managing your time well and creating efficient processes as a solo and small firm attorney, you’re going to have to let go of some

The salon industry is one of many that regularly employ front desk receptionists to take calls and manage appointments. If you own a beauty salon or barber shop or are in the process of opening one, you’re probably concerned about cutting costs wherever possible without sacrificing the quality of your services. You might have assumed that hiring a receptionist is the

Real estate took a huge hit a few years ago and is on the rise again. During the housing market crash, many real estate agents found themselves forced to cut back on staff or postpone hiring staff altogether when business began to decline. With the real estate market back on track, agents are gaining traction and getting interest from more