Power Your Business
All the tips and resources you need to improve your service and grow your business—in one place.
If you ever feel you don’t have enough time in the day to finish all your tasks, you are not alone. It is said that an average person tries at least 13 different ways to manage their time before finding one that works. Fortunately, there are several options that you can use to manage your time and complete your projects
August 3, 2021
Why do you need a virtual receptionist for your law firm?
The best way to stand out as a law firm is to offer top-rate legal counsel to every client. Besides having the best attorneys, you also need to handle incoming calls professionally. Proper communication with clients to your law firm makes it possible to maintain relationships and attract new ones. If running a successful business with an overflow of clients
How to request a meeting or make an appointment
In the digital age, it is common to find most meetings taking place online, in a virtual office. However, meeting face to face is still one of the best ways to connect with clients and win them over. But how do you get a meeting or appointment with a prospective client to achieve your goal? Meeting requests with clients can
July 7, 2021
What is Call Tracking for Small Business & How Does it Work?
How important are phone calls and offline analytics to your small business? As technology advances and we adopt new ways to connect with customers, gathering offline analytics might not seem like an essential part of your marketing efforts. But any business that receives phone calls from customers should be tracking and analyzing those calls and the campaigns that drive them–after
Statistics Show Repeat Customers Spend More and More Often
Repeat customers are always more profitable than new customers. Why? A variety of studies show that repeat customers spend more money and more often. About 40% of an eCommerce store’s revenue comes from a mere 8% of its customers. That’s right – 40% of an eCommerce store’s revenue comes from repeat customers, who only make up 8% of the total
When Employees Quit, Managers Are the Likely Culprit
You trust your managers to run your business efficiently and with professionalism. You certainly don’t want them to butt heads with your top talent, but it happens. Studies have shown that when your best employees quit, it’s probably not the company they’re leaving. Employees quit managers, not companies. Managers with poor leadership skills, inadequate job knowledge, or difficult personalities can
Small Business Ideas for Small Towns and Rural Areas
Small towns and rural areas aren’t exactly known as the center of our nation’s commerce, but these economically-challenged areas can still be the perfect spot to set up a profitable small business – if the idea is right. Certain industries and small business ideas work in small towns and some do not. In this post, you’ll find a list of
Does Your Company Need a Virtual or Toll Free Number?
Thinking about registering a virtual local number or toll free number for your small business? Either option could be a wonderful addition to your business, making your company appear larger and more professional. There are a host of benefits to registering a virtual or toll free number for your business, which we’ll outline below. We’ll also let you know what
Land More Clients with 6 Changes to Your Law Firm Intake Process
Your current law firm intake process may serve you well enough as is, but if you want to grow your firm and work with more clients, a few small changes to that process can go a long way. The most efficient intake processes anticipate clients’ needs to simplify and shorten the process. If it’s easy for people to find you
Customer Service Phone Call vs Email: What’s Preferred?
A customer can have many options available to them as far as reaching a company’s customer service department or representative, but many times, the choice comes down to a customer service phone call vs email. Between a phone call vs email, which channel is preferred by customers, and does one have a faster resolution time than the other? Customer Service