How do companies keep in touch with and stay top of mind with their customers after they’ve made a purchase? Some are shrugging their shoulders in response to this question. If you don’t know about post sale techniques, you’re probably not retaining many of your existing customers. While every business owner understands the importance of using effective sales techniques to land new

“I have found that among its other benefits, giving liberates the soul of the giver.” – Maya Angelou Giving is often better than receiving, and the holiday season is the best time to exercise that bit of wisdom. There are so many ways to give back to customers for the holidays – but that’s the issue. Where do you start? How

Gamification (noun): the application of typical elements of game playing (e.g., point scoring, competition with others, rules of play) to other areas of activity, typically as an online marketing technique to encourage engagement with a product or service. Once you discover the principle of gamification in marketing your business, you’re never going to look back. Gamification is taking the marketing world by

“The start is what stops most people.” – Don Schula It’s a simple, powerful quote that speaks to people, no matter what situation they’re in and it happens to be the quote depicted in our most engaging Facebook post of all time. That’s no accident, by the way. There’s a formula for creating the most engaging Facebook posts. We’ll get

It’s very likely that your business is active on social media already, but are you using Facebook ads yet? Wondering how to use Facebook ads to promote your business? The major social network offers a great, cost-effective, and simple way to reach your target audience using ads that are shown to people you target. But Facebook ads are a finicky

Did you realize your social media is really important in the business world? It’s not as important which platform you use, but it’s really important that you make yourself known somewhere. It’s ideal to join multiple sites but the top choices include Facebook, LinkedIn, Instagram, Twitter, and Pinterest. If you’re not sure where to start, consider turning to a virtual

Understanding & Building Your SEO Backlink Profile If you’ve been in the digital marketing world for any amount of time, you’ve undoubtedly heard of backlinks and how they relate to SEO. However, many companies find themselves frustrated when they are obtaining backlinks according to plan, but failing to get traction in search results. All too often, these companies are neglecting

Our virtual receptionists and auto-attendant services allow you to customize your service from the greeting callers receive to any promotions or services you’d like them to share with callers. When you use Conversational, you can have your virtual receptionist share info about your current promotions with every caller. We came up with several ideas for January promotions that will save