Going into business for yourself usually means long hours and very few days off, at least for the first few years. However, most business owners start their business to gain freedom from a boss and to be able to set their own hours. This isn’t how it usually works out, but it can be how it works out for you.

When you come down with a cold or you lose an employee for a few days due to an illness, it can have a high cost for your business. With flu season hitting twice, sometimes three times a year, you must be prepared. Sick days cause more than just an annoyance when it comes to scheduling. They can be very

Answering services are valuable for many different types of businesses. When you need to be available outside of your regular office hours, an answering service may be the way to go. Here’s how an answering service works. Answering services make it possible to call your doctor, dentist or other professionals any time of the day. This means you can get in

Some industries, such as the web hosting and home health care industry, require more than just traditional phone support. When you hire virtual receptionist to handle your phone support, you may need more than the traditional option. This means, you need a company specializing in one area or another. There are several reasons why traditional phone support may not cut

Financial planners are one industry that will really benefit from a live answering service. Many in the industry are starting to hire virtual receptionists as an addition to their staff. It doesn’t cost as much as hiring another employee and no workspace is required to house the addition; it’s simply a flexible service that can be paid for monthly to

If you’re feeling overwhelmed and the weight of the world is on your shoulders from your business, it may be a sign that you are not delegating enough. Why is delegating so important to business owners? You may live by the motto that “if you want something done right, do it yourself,” but you may not have realized that is

Taking messages over the phone isn’t exactly an art. It’s more of a science, as it’s been tested and tried repeatedly since the invention of the telephone. We know the variables that lead to effective message-taking and ensure critical information or phone calls never slip between the cracks. Whether you’re running a company and feeling frustrated with the way your

At Conversational, we provide both virtual receptionist and virtual assistant services to small businesses and startups. We know about the best virtual receptionist features that are available and which ones matter the most to your business. If you’re looking for information about virtual assistants – remote professionals that act as your administrative assistant – this isn’t your blog to read. This post provides information about virtual

What is the most expensive small business employee that owners typically hire? Before you answer, think about the variety of factors at play in determining the true cost of an employee. How much is their salary? How much does it cost to provide the employee with benefits? What is the nature of the work the employee does? Is their work

Whether you’re using a virtual receptionist or just learning more about the industry, it’s helpful to have a glossary of common virtual receptionist terms. Most terms are pretty self-explanatory, but understanding the nuances of call transfers and call forwarding can be a bit of a challenge. Learn more about the industry to make the most of virtual receptionist (VR) services