Power Your Business


Power Your Business

All the tips and resources you need to improve your service and grow your business—in one place.

6 Proven Methods for Landing Your First Customers

Looking for your first customers seems like a monumental task at first. Without a clear picture of your target audience or connections to influential people in the business community, you can find yourself struggling to land your first client or customer. Early adopters will be a meaningful segment of your customer base throughout your time in business, so it’s important
February 15, 2024

Forty Eight Percent of Entrepreneurs Grew Up in a Family Business

Did you know that 48% of entrepreneurs grew up in a family business? While a little more than half of all entrepreneurs come from a background with zero entrepreneur experience, many people that start their own business grew up seeing their family run a business of their own. 48% of Entrepreneurs Grew Up in a Family Business Sometimes entrepreneurs wonder
February 8, 2024

The 3 Most Difficult Phone Calls Your Business Will Deal With

Throughout the course of operating, your business will deal with some difficult phone calls. Some will come in the form of bad news, but the focus of this post are difficult customer service calls. When a customer calls with a problem – whether it’s about closing an account or needing an exception to a policy rule – the resulting conversation can

10 Ideas for January Promotions

Our virtual receptionists allow you to customize your service from the greeting callers receive to any promotions or services you’d like them to share with callers. When you use Conversational, you can have your virtual receptionist share info about your current promotions with every caller. We came up with several ideas for January promotions that will save your company from the January
January 25, 2024

How Virtual Receptionists Help with Order Processing During the Holidays?

The holidays can be stressful and overwhelming for everyone, especially business owners. Demands are high, and everyone wants to spend time with their families. However, you never want to miss out on potential opportunities. Many business owners will sacrifice their time with family, by allowing staff members to take off, while they stay behind to care for the phones. This

Statistics Show Repeat Customers Spend More and More Often

Repeat customers are always more profitable than new customers. Why? A variety of studies show that repeat customers spend more money and more often. About 40% of an eCommerce store’s revenue comes from a mere 8% of its customers. That’s right – 40% of an eCommerce store’s revenue comes from repeat customers, who only make up 8% of the total customer
January 11, 2024

How Can a Nail Salon Use a Call Answering Service?

Is your nail salon struggling to keep up with the busy phones and appointment scheduling? When you can’t really afford to bring on more staff members or you don’t really have the room for them to work, it may be time to think outside the box. A call answering service could be the perfect solution for a nail salon because

Realistic New Year’s Resolutions for Entrepreneurs

As we get closer and closer to the New Year, resolutions and new goals may begin entering your mind. It’s a wonderful time to make a fresh start and pinpoint some goals you’d like to work toward during the New Year. The problem with New Year’s resolutions is often a lack of creativity. We hear the same resolutions over and over
December 28, 2023

How Much Are Loyal Customers Worth to Your Business?

Working on building your loyal customer base is one of the most profitable strategies you can put into effect at your business. Customer acquisition is always essential, as you can’t grow without taking on new customers, but what we often miss out on are the profitable rewards that loyal customers bring. How much are loyal customers worth to your business? Did
December 21, 2023

5 Things You Must Do To Keep Customers Loyal

Customer loyalty is everything. It’s what causes a customer to come back to keep buying from you. It’s the key ingredient to why you will succeed over your competition. Without customer loyalty, a first-time customer won’t feel any urge to return to you in the future. Customers that have purchased from you once or twice will have no guilt moving
December 14, 2023