Power Your Business


Power Your Business

All the tips and resources you need to improve your service and grow your business—in one place.

How Virtual Receptionists Help with Order Processing During the Holidays?

The holidays can be stressful and overwhelming for everyone, especially business owners. Demands are high, and everyone wants to spend time with their families. However, you never want to miss out on potential opportunities. Many business owners will sacrifice their time with family, by allowing staff members to take off, while they stay behind to care for the phones. This

Statistics Show Repeat Customers Spend More and More Often

Repeat customers are always more profitable than new customers. Why? A variety of studies show that repeat customers spend more money and more often. About 40% of an eCommerce store’s revenue comes from a mere 8% of its customers. That’s right – 40% of an eCommerce store’s revenue comes from repeat customers, who only make up 8% of the total customer
January 11, 2024

How Can a Nail Salon Use a Call Answering Service?

Is your nail salon struggling to keep up with the busy phones and appointment scheduling? When you can’t really afford to bring on more staff members or you don’t really have the room for them to work, it may be time to think outside the box. A call answering service could be the perfect solution for a nail salon because

Realistic New Year’s Resolutions for Entrepreneurs

As we get closer and closer to the New Year, resolutions and new goals may begin entering your mind. It’s a wonderful time to make a fresh start and pinpoint some goals you’d like to work toward during the New Year. The problem with New Year’s resolutions is often a lack of creativity. We hear the same resolutions over and over
December 28, 2023

How Much Are Loyal Customers Worth to Your Business?

Working on building your loyal customer base is one of the most profitable strategies you can put into effect at your business. Customer acquisition is always essential, as you can’t grow without taking on new customers, but what we often miss out on are the profitable rewards that loyal customers bring. How much are loyal customers worth to your business? Did
December 21, 2023

5 Things You Must Do To Keep Customers Loyal

Customer loyalty is everything. It’s what causes a customer to come back to keep buying from you. It’s the key ingredient to why you will succeed over your competition. Without customer loyalty, a first-time customer won’t feel any urge to return to you in the future. Customers that have purchased from you once or twice will have no guilt moving
December 14, 2023

What is the Reinforcement Stage of Customer Care?

In this blog post, we’ll define the reinforcement stage of customer care and talk about some of the goals you’ll want to set to accomplish during this stage in order to earn more lifelong and loyal customers. After the initial purchase and transaction, your customer is not obligated to stick around or choose to do business with you again in the future.
December 7, 2023

3 Things to Consider Before Hiring a New Employee

If your business is doing well, you’ll eventually find yourself needing additional help. Hiring your first employee seems like the natural next step, but it’s a monumental step for a small business owner who hasn’t employed anyone before. There are lots of factors to consider before hiring your first employee, but we’ll focus on the three most important considerations to

20 Things Business Owners Can Be Thankful For This Thanksgiving

There are tons of things you can be thankful for in your personal life, and you don’t need any help coming up with that list. But what are you thankful for as a business owner? Sometimes the stress of owning a business can feel more like a curse than a blessing, so at this busy time of year, it’s helpful
November 23, 2023

How Much Does a Legal Receptionist Cost?

Your law office receives phone calls every day. Who’s fielding those calls? As a busy attorney, it’s probably not you. You’ll need a legal receptionist to answer the phone for you, take messages, offer basic information to potential clients, and capture client information for you. But the cost can be intimidating, especially for a new or solo law firm. How much does a