Real estate took a huge hit a few years ago and is on the rise again. During the housing market crash, many real estate agents found themselves forced to cut back on staff or postpone hiring staff altogether when business began to decline. With the real estate market back on track, agents are gaining traction and getting interest from more

Conversational, a virtual receptionist and virtual assistant provider, enjoys giving back to the community by volunteering and making contributions to local and regional programs that provide services and activities to area youth and local citizens in need. In 2016 and 2017, Conversational donated to several organizations that are special to the company: Santa’s Angel’s (pictured at right, a renowned MMA

We’re here to assist Medical and Legal Professionals As the COVID-19 situation evolves, we’ve observed a massive increase in call volumes for our medical clients as well as a large increase in calls to legal professionals. We see this as an opportunity to be of service. If you are a medical professional, clinic, attorney, or offering legal services, we would

Hello Everyone. This is Tanya from Conversational.  The current COVID-19 situation is affecting everyone in some form. Certain industries and local businesses will carry a heavier burden in regards to customer communication. Like you, Conversational is monitoring the latest news about COVID-19 and we wish to assure you that your client calls are in good hands. Protecting Our Team We

Conversational offers two services for businesses: Virtual Reception and Auto Receptionist. Over the years we’ve been in business, we’ve heard about a lot of misconceptions about virtual receptionists and what they do. The title ‘virtual receptionist’ can be misleading if you aren’t familiar with the industry. Occasionally, the question “Is virtual receptionist another term for robot?” comes up. Is virtual

Want to transform your customer service in 30 days? It’s a tall order, but not one that is impossible if you have the right plan in place. Why might someone consider changing the way they offer and approach customer service? We’re glad you asked. Improving customer service has a laundry list of benefits for the companies that choose to invest

Thank you for taking the time to visit Conversational’s blog section! We want to make sure you receive fresh and exciting business content that can be useful to help make you more productive in your business while making your office life a little bit easier as well. Most important of all, we want to help you in giving your business