Power Your Business


Power Your Business

All the tips and resources you need to improve your service and grow your business—in one place.

Top Virtual Receptionist Features: Placing Outbound Calls

Save time and money when you let our team of experienced virtual receptionists handle your outbound calls in a personalized way. It’s one of the top virtual receptionist features. Top Virtual Receptionist Features: Placing Outbound Calls Who has time to call every customer and colleague to confirm meetings and appointments? Taking time out of your schedule to place outbound calls

How to Make Potential Customers Warm Up to Your Company

If you want to make potential customers warm up to your company, you’ve got to give them a good reason. Customers have so many options to choose from when it comes to purchasing a product or service – getting them to say yes to you requires some special effort. Customers need to build confidence and trust in your company before
November 2, 2023

Top Virtual Receptionist Features: Appointment Booking

How much time do you spend managing your schedule, checking your calendar, and booking appointments? Conversational offers some of the best virtual receptionist features, including appointment booking services, that are included with any monthly virtual receptionist plan at an additional fee.  Top Virtual Receptionist Features: Appointment Booking Meetings, calls, errands, client appointments, sales visits – if you’re in business, chances are you’re

Virtual Receptionist – Fast and Easy Outsourcing for Your Incoming Calls

Outsourcing has become a necessity for most small and medium-sized businesses. Whether you just need more time in your day or you’re sick of answering the phone, a virtual receptionist can help. The phone can be very distracting and can make it hard to keep your focus. When it rings, you feel an obligation not only to answer it, but

What Are the Advantages of a Virtual Law Firm?

Lawyers work notoriously long hours at the office. Many attorneys report that they spend more than 60 hours working each week – the equivalent of holding both a full and part time job. But solo and small law firms have a unique option when it comes to finding office space – opting to open a virtual law firm rather than renting an

3 Gamification Ideas That Boost Customer Engagement

Gamification (noun): the application of typical elements of game playing (e.g., point scoring, competition with others, rules of play) to other areas of activity, typically as an online marketing technique to encourage engagement with a product or service. Once you discover the principle of gamification in marketing your business, you’re never going to look back. Gamification is taking the marketing world by
October 4, 2023

Should You Start a Loyalty Program?

Customer loyalty programs can be a smart business decision to help you earn more repeat business. And they’re not uncommon – a study by Colloquy found that the average family in the U.S. is a member of more than 29 different customer loyalty programs, though they are typically only active in about 12 of those programs. Does this mean that
September 27, 2023

5 Hiring Tips from Recruiters

Recruiters have an insider’s perspective of hiring – they do it for a living. Passing only the best, most qualified applicants on to employers is a recruiter’s job, and only experience and know-how can ensure one can wade through a sea of under-qualified applicants to find the diamond in the rough. Recruiters share their 5 best hiring tips below, from
September 20, 2023

Leaving a Lasting Impression with Customers

Things that are out of the ordinary stand out in our minds. If you are interested in leaving a lasting impression with customers, you have to do something extraordinary. That’s not nearly as intimidating as it sounds, because as you may know, many businesses offer sub-par customer service. If you can do better than your competitor service-wise, you can win
September 13, 2023

What Fall Means for Small Businesses

To most, Fall is a time for bonfires, apple cider, crunching leaves along pathways, and a chill in the air. But for small businesses, Fall is a unique opportunity to sell. Fall means it’s time to pull a few new promotion ideas out and start selling more. You don’t have to wait until the holidays for a little profit boost!
September 6, 2023