Understanding & Building Your SEO Backlink Profile If you’ve been in the digital marketing world for any amount of time, you’ve undoubtedly heard of backlinks and how they relate to SEO. However, many companies find themselves frustrated when they are obtaining backlinks according to plan, but failing to get traction in search results. All too often, these companies are neglecting

Virtual Assistants are a great way to outsource many tasks you simply don’t have time to handle. Whether you need just a few hours of help every week or you need multiple virtual assistants ready to handle many tasks for you, we can provide just what you need. Our team of experts will ensure you get the tasks you need

If you’re an entrepreneur, you might have similar career hopes for your children. Maybe you want to teach them how to use their own talents, ideas, and perspectives to support themselves. Maybe you’re interested in teaching them something about the rewards of hard work. In any case, you know that there are valuable lessons to be learned from starting a

Real estate took a huge hit a few years ago and is on the rise again. During the housing market crash, many real estate agents found themselves forced to cut back on staff or postpone hiring staff altogether when business began to decline. With the real estate market back on track, agents are gaining traction and getting interest from more

You trust your managers to run your business efficiently and with professionalism. You certainly don’t want them to butt heads with your top talent, but it happens. Studies have shown that when your best employees quit, it’s probably not the company they’re leaving. Employees quit managers, not companies. Managers with poor leadership skills, inadequate job knowledge, or difficult personalities can

Should you buy a house or start a business first? Two of the biggest decisions in our lives are when we decide to buy a house or start a business. Sometimes we are unsure which milestone we should take care of first, and we might feel torn between building a company and buying a home. We’re going to come right

Our virtual receptionists and auto-attendant services allow you to customize your service from the greeting callers receive to any promotions or services you’d like them to share with callers. When you use Conversational, you can have your virtual receptionist share info about your current promotions with every caller. We came up with several ideas for January promotions that will save

Why customer loyalty matters Business owners sometimes say that getting customers is one of the hardest parts of the business. Landing customers can be difficult, and keeping them around can be even harder. We know that offering good customer service is important, but that’s not enough anymore. A recent Forrester report stated that nearly 95% of businesses–your competitors–said their number

The words you speak are powerful. Ever heard the phrase “You catch more flies with honey than with vinegar?” How about, “Kind words don’t cost much, yet they accomplish much?” Positive words and phrases do just as much to help the speaker as they do the listener. In customer service, you have a unique opportunity to be kind to a lot

Want more loyal customers? Go the extra mile more often. If you’re having trouble coming up with original ideas of ways to go the extra mile, check out this list of our top 15 ideas! 15 Ideas That Go the Extra Mile for Customers