Have you ever wondered what you are going to do when your customer is getting hostel towards you in a chaotic situation? Customer service is a delicate field full of customers expecting the most and professionals trying to balance making them happy while still adhering to a company’s guidelines. When a problem occurs before, during or after a transaction with

When you want to emulate successful business people, you probably wonder about how they spend their mornings, how they maintain their productivity during the work week, and how they handle so many tasks in a day. Have you ever thought that part of their success might be directly related to how they spend their weekends? Do successful people work on

If you’re not a big reader, you could be losing out on opportunities to make your business great. Start picking up books again and watch how your ideas for your business start to improve. There are many books out there offering tips and advice for business owners while some of them will provide insight on mistakes to avoid, ways to

As the owner of a home business, you may wonder if manning the phones while running the company is a good idea or not. There are a number of difficulties that come with running an office from your home, and using the phone is often one of the toughest issues. But does a home business need a virtual receptionist? Some

Feel like you’re always busy, but don’t have much to show for it? That’s a sure sign you’re working on time wasters that make you feel busier than you really are. This post will outline 5 common time wasters that look like work, but are really only distractions. We have a lot of words for “wasting time” in the English

Small business owners are among the busiest human beings on the planet, but you already knew that. Running a business on your own is not a job. It’s a lifestyle. Owning a small business touches every area of your life – your work, your family and friends, your long-term goals, your finances. You need a few tools in your business

Home businesses are typically one-man (or woman!) operations. As such, many home businesses are run solely by the owner and there are no departments or additional employees to handle the day-to-day operations. This is why home business owners typically experience burnout sooner than traditional business owners – one can only do it all for a short period of time. But

Hate talking on the phone? You’re not alone – in fact, a dislike of phone conversations has become more common than ever. If you’re a business owner who hates talking on the phone, you’re in a stressful spot. Phone calls are the norm in the world of business, with colleagues, clients, customers, and coworkers often asking to hop on a call to

“It’s not easy being married to an entrepreneur.” If you’re an entrepreneur or if you’re married to one, that may sound like the understatement of the year. From far away, entrepreneurs may appear to “have it all,” but most don’t realize that having it all comes at a steep price: Your sleep, your schedule, your relationships, and your health can

Once you’ve discovered you have a fear of delegating, is there anything you can do to get over it? You realize that delegating means you’ll have a more efficient office, a business that’s capable of growing, and you’ll feel less stressed, but still you can’t find it in you to do it. You are still afraid to lose control, give