Power Your Business

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Power Your Business

All the tips and resources you need to improve your service and grow your business—in one place.
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Customer Service Phone Call vs Email: What’s Preferred?

A customer can have many options available to them as far as reaching a company’s customer service department or representative, but many times, the choice comes down to a customer service phone call vs email. Between a phone call vs email, which channel is preferred by customers, and does one have a faster resolution time than the other? Customer Service
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Why You Should Stop Answering Your Business Phone

If you’re a entrepreneur and you’re the one answering your business phone, this post is for you. Going into business by yourself is certainly an undertaking, but it’s far from impossible. The key to making it work is delegating time-consuming tasks to third party providers or freelancers who can lighten your workload while ensuring no task goes ignored. As the
August 5, 2019