Power Your Business
All the tips and resources you need to improve your service and grow your business—in one place.
Can a Salon Survive Without a Receptionist?
The salon industry is one of many that regularly employ front desk receptionists to take calls and manage appointments. If you own a beauty salon or barber shop or are in the process of opening one, you’re probably concerned about cutting costs wherever possible without sacrificing the quality of your services. You might have assumed that hiring a receptionist is
September 23, 2019
The Best Way to Make Your Business Look Bigger
Who answers your business phone every day? Most entrepreneurs report that they are the ones to answer the phone when it rings. Some don’t have a business phone number – instead, they just use their cell phone to field business calls. There are three problems with this method. First, your callers can tell the difference between a business phone number
September 20, 2019
Does Your Online Business Need a Phone Number?
Operating a business online is more common than ever before, with more than 70% of businesses in the United States being started from home. An online business has a lot of advantages over a brick-and-mortar business, the first and foremost being that it’s a lot less expensive to open and run. The business that operates entirely online doesn’t usually require
September 11, 2019
Land More Clients with 6 Changes to Your Law Firm Intake Process
Your current law firm intake process may serve you well enough as is, but if you want to grow your firm and work with more clients, a few small changes to that process can go a long way. The most efficient intake processes anticipate clients’ needs to simplify and shorten the process. If it’s easy for people to find you
September 9, 2019
How Do I Dump Voicemail for Good?
Voicemail isn’t the communication catch-all it once was. People are abandoning their voicemail inboxes in their personal lives, with some admitting they haven’t checked their voicemail in a year or more and simply delete the notifications as they come in. When those voicemails are mostly non-urgent calls from friends, telemarketers, and maybe parents, ignoring voicemail entirely becomes easy. In business,
September 6, 2019
How Can an Attorney Use a Virtual Receptionist?
Attorneys are intensely busy throughout the workweek. They need to be in court often and have to remain flexible for their clients. The law office can offer some needed administrative support, but often, talented paralegals get stuck answering the phones instead of doing legal research. If you want to really succeed as an attorney and make use of your paralegal’s
August 30, 2019
Using a Virtual Receptionist to Turn Prospects Into Clients
Dr. Dori Gatter, a Conversational client, is using a virtual receptionist to turn prospects into clients. She was recently featured on the Selling the Couch podcast for practitioners to discuss ways to turn callers and prospects into clients. Dr. Gatter is a Licensed Professional Counselor with her own private practice and group practice in West Hartford, Connecticut. Find more information
August 26, 2019
Customer Service Phone Call vs Email: What’s Preferred?
A customer can have many options available to them as far as reaching a company’s customer service department or representative, but many times, the choice comes down to a customer service phone call vs email. Between a phone call vs email, which channel is preferred by customers, and does one have a faster resolution time than the other? Customer Service
August 16, 2019
Why You Should Stop Answering Your Business Phone
If you’re a entrepreneur and you’re the one answering your business phone, this post is for you. Going into business by yourself is certainly an undertaking, but it’s far from impossible. The key to making it work is delegating time-consuming tasks to third party providers or freelancers who can lighten your workload while ensuring no task goes ignored. As the
August 5, 2019