Choosing a business landline is the normal choice for your phone system, but not the only choice. You have other ways you can go about allowing customers to call you. If you work from home or you don’t want to install a landline, here are three alternatives to choose from: VoIP VoIP is one of the most popular alternatives, because

We’re always looking for smart ways to save money as business owners, and one of the best ways to save is by cutting your costs in the first place. There are a multitude of ways to reduce overhead in small business, but if you don’t want to dismantle your business just to save a few bucks, it can seem like

We all want to build a “dream team” – a group of employees that have synergy when working together, complementary strengths and weaknesses, and a great social dynamic. It’s important to build a team of employees that possess a variety of talents, skills, backgrounds, and experience when you’re running a business.  Without this diversity, you’ll end up with a homogeneous

Outsourcing has typically been thought of as a solution for large companies that can afford to hire outside agencies totake over specific parts of running the business – accounting, legal, marketing, customer support, etc. But the advent of technology has made it possible for very small companies (even those without employees) to find outside agencies to which they can outsource

If you’re selling to a person that isn’t 100% certain they want your product or service, you’ll likely encounter one of a small group of common sales objections. When situation-specific details are taken away, most customer sales objections center around one of six factors, ranging from price to timing. Learning how to overcome these common sales objections is a must in a

The concept of team building has been studied since the late 1920’s, with the first experiment being the famous Hawthorne studies that looked at productivity and how it relates to working conditions. Research says that teams, in order to be productive and effective, have to be able to work together cohesively. But most teams aren’t naturally cohesive. People often disagree and have

As a business owner or freelancer, you need breaks from your phone and your computer. Whether for a week for vacation, for a day during the weekend or even for a few hours at the end of the day, you need a break. But why? We live in a world with more than just online avatars, pixels, videos, social media

Branding is one of our favorite topics. Building a recognizable and popular brand is the goal of every business owner. Some brands seem to do better than others at winning loyal followers and fans. What’s different about them? They humanize their brand. In this post, we list 12 ways to humanize your brand and start building a loyal fan base.

Call answering service providers are notorious for plugging their own products and blindly recommending them to everyone. That’s not Conversational. We want to help you make sure you’ve chosen the right option for your small business–call answering service or not–because if it’s not working for you, it’s not working for us. Take a look at the call answering service pros

How much money do you have to spend on a receptionist for your small business? If your hiring budget is looking a little slim, your first plan might be to cut a few corners where possible, avoid or pause hiring for a while, and start trimming your expenses. That might not be necessary. If your small business is in any